RETURNS

Our refund policy is as follows:

Returns, Refunds, Exchanges ...

Refunds

All sales & services are final and no refund will be issued.

Arrived Damaged

Damaged goods are goods that arrived to you damaged in shipping/prior to arriving at your door, are eligible for a full refund or replacement at no additional charge.

Lost or Stolen

Items noted as Lost, Stolen, or Damaged after delivery will not be accepted as returns.

Exchanges

Additionally, issues with orders or items that arrived incorrectly will be adjusted with a replacement or refund. Please bring any discrepancies to our attention within 30 days of delivery date.

Email for order discrepancies: MuChaChasMatcha@gmail.com